Privacy Policy

Processing of Personal Data

On May 25, 2018, the new EU General Data Protection Regulation entered into force. The updated terms of use of SVS Machines & Service OU include provisions regarding the protection of personal data.

Purpose

We protect your privacy. If you entrust us with your personal data, you can be sure that it will not fall into the hands of unauthorized persons. This policy is based on applicable data protection legislation and explains how we process your personal data and what your rights are.

Background

We process your personal data primarily to fulfill our obligations, as well as to comply with laws and agreements. Our aim is not to process personal data more than necessary for the purpose for which it was collected, and we always strive to use the least sensitive data possible.

We use your personal data to provide you with good service, for example to send information, news and other important messages. We also need personal data to conduct customer and market analysis.

You have the right to withdraw consent for the use of your personal data for direct marketing.

Guidelines

What personal data do we process?
We process your personal data only when we have a legal basis. Examples of personal data we may process include:

  • Name
  • Address
  • Email address
  • Phone number
  • Job position
  • Username
  • Interests and preferences that you have voluntarily provided
  • Content that you have published yourself

Consent

If necessary, we will ask for your consent before processing your personal data. You may withdraw your consent at any time. After withdrawal, we will no longer process your personal data.

Examples of information we may collect:

  • Information you provide directly to us
  • Information you enter when visiting our website
  • Information obtained from public registers
  • Information obtained when ordering our services
  • Information obtained when subscribing to newsletters and mailings
  • Information obtained from surveys and research
  • Information obtained when you contact or visit us

Information we provide to you

When we collect your personal data, we inform you about how we obtained the data, which data we use, and what rights you have under data protection laws.

We develop practices to ensure that your personal data is handled securely. Access is granted only to employees and organizations that need the data to perform their tasks.

For sensitive personal data we apply additional protection measures.

Our security systems are designed to protect your data from theft, destruction and other threats to your privacy.

When do we disclose your personal data?

Our aim is not to disclose your personal data to third parties unless you have given prior consent. If personal data is disclosed to third parties, we ensure that it is processed securely.

We do not transfer personal data except in cases explicitly stated in this policy.

Responsibility

SVS Machines & Service OU is responsible for personal data protection and therefore responsible for the processing and use of your personal data.

Accuracy and transparency of data

SVS Machines & Service OU strives to keep all information we process accurate and up to date. This also applies to the personal data we collect. If any information proves to be incorrect, corrections will be made immediately.

You have the right to know what data we hold about you. If you wish to obtain this information or have questions regarding the processing of personal data, please contact us.

Questions and complaints

If you have any questions regarding this privacy policy, please contact us. You may also submit a complaint to the Data Protection Inspectorate.

Contact

Email: info@svms.ee
Phone: +372 56 20 44 20